Refund policy
Effective and last updated November 15, 2026. Published by Quietlathe LLC, a Wisconsin limited liability company.
Status
Checkout is not open yet, so there is nothing to refund today. This is the policy that will apply to purchases once it opens. Early-access signups are free and are not purchases.
14 days
If a paid template does not work for you, email ops@quietlathe.com within 14 days of purchase and we will refund it. Tell us what went wrong if you can, because it helps us fix the template. This is the same 14-day window the landing page describes.
How it will work
Refunds go back to the original payment method through Stripe. Timing depends on your bank or card issuer, and is usually a few business days. After a refund, your licence to the template ends and you should delete your copies.
Free version
The free version costs nothing, so there is nothing to refund.
Before you ask
If you cannot find your template, look for the Duplicate link at the top of your receipt, or email us and we will resend it. Where the law gives you refund rights beyond this policy, those still apply.
Contact
Quietlathe LLC, 2800 E. Enterprise Ave Ste 333, Appleton, WI 54913. ops@quietlathe.com.